Last Updated: February 6, 2026

Company Name: Suizhou Yuemeisi Trading Co., Ltd.

Address: No. 213, Group 9, Wenfengta Neighborhood Committee, Dongcheng, Zengdu District, Suizhou City, Hubei Province

Legal Representative: Hu Gengxin

Unified Social Credit Code: 91421302MAK56DK11H

Virquyrox User Service Terms

Welcome to the Virquyrox online store and thank you for using our services (hereinafter referred to as “this service”). These Terms and Conditions (hereinafter referred to as “the Terms”) constitute a legal agreement between you and Virquyrox (we operate a variety of products in the U.S., including department goods, food, 3C products, and tools), outlining the rights and obligations of both parties during the provision of services and the course of transactions. Please carefully read and understand these Terms before browsing, placing orders, or using this service. By using this service or placing an order, you agree to accept and comply with the full contents of these Terms. If you do not agree to these Terms, please refrain from using this service.

1. Service Scope and Description

1. Virquyrox provides services including product display, online ordering, order processing, logistics delivery, and after-sales support. The business scope includes a variety of goods sold within the U.S., such as department goods, food, 3C products, and tools. All products are provided in accordance with these Terms and Virquyrox’s related policies.
2. Official Contact Information: You can contact us via the following channels for service-related questions or feedback. We will respond promptly during our customer service hours. Official Email: service@mail.virquyrox.com Contact Phone: +86 17096736970
3. Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00). We do not provide customer service on weekends or holidays. Relevant inquiries and feedback will be prioritized and processed on business days.

2. Order-Related Terms

1. Order Creation: Once you place an order and complete payment, the order becomes officially effective, and a product transaction relationship is formed. Virquyrox will fulfill the shipping obligations according to these Terms and the order information.
2. Order Editing and Modifications: You can contact customer service to request edits or changes to your order (including delivery address, contact details, etc.) within 12 hours after placing the order. After 12 hours, the order enters the processing stage, and no further edits or changes can be made. Please plan your time accordingly.
3. Shipping and Delivery Time: For orders with available stock, we typically ship within 1-2 business days after the order is placed (excluding weekends and holidays). The actual delivery time is 5-7 business days. Delivery time may be slightly delayed due to factors such as logistics, weather, and holidays. You can track the shipping progress via logistics tracking information.
4. Order Cancellation: If you wish to cancel your order, you must contact customer service before the order is shipped. The specific cancellation rules and refund matters are detailed in our return and exchange policy.

3. Price and Tax Terms

1. Price Description: All products in our store are priced publicly and uniformly, with prices already including relevant local taxes in the U.S. When you place an order, the listed price is your final payment amount, and no additional domestic taxes are required.
2. Customs Duties: Customs duties are determined by the local customs policies of your delivery address and are not included in the product price or domestic taxes. If customs duties apply, they will be borne by you. The specific amount and payment method for customs duties will be determined by the local customs notification.

4. User Obligations

1. When using this service and placing an order, you must provide accurate, complete, and truthful personal information (including your name, delivery address, contact details, etc.). If the information you provide is incorrect or incomplete, leading to issues such as failure to process the order or delivery failure, you will bear the related losses.
2. You must comply with these Terms and Virquyrox’s other relevant policies (including the return and exchange policy, privacy policy, data security policy, etc.), use this service reasonably, and not engage in any illegal, inappropriate, or infringing behavior. Otherwise, Virquyrox reserves the right to terminate the service, pursue relevant responsibilities, and take necessary actions.

5. Service Exemption

1. Virquyrox is not responsible for delays or issues related to services caused by force majeure events (including but not limited to natural disasters, wars, logistics interruptions, policy adjustments, etc.), or third-party service failures (such as logistics or payment institution failures). However, we will make every effort to assist you in resolving such issues.
2. Any losses caused by your own improper operations, providing incorrect information, failure to promptly check order notifications, etc., will be borne by you, and Virquyrox will not be held liable.
3. Any product-related quality issues or after-sales disputes will be handled in accordance with our warranty and return policies. Virquyrox will not be responsible for issues beyond the scope of the policies.

6. Terms Updates and Interpretation

1. Virquyrox reserves the right to update and revise these Terms based on business needs and relevant laws and regulations. The revised Terms will be notified through the official channels of the online store and will not be individually communicated to each user.
2. By continuing to use the service and placing orders after the Terms have been updated, you are deemed to have understood and agreed to the updated Terms. If you do not agree with the updated Terms, you may stop using the service.
3. Virquyrox reserves the final right to interpret these Terms. If you have any questions regarding these Terms, you may contact customer service through the official contact channels.